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Complaints are unfortunately common – but how do you reply to them?
There are many components of looking after overseas doctors. Many of them are intuitive and seem common sense, but our experience suggests the basics are often done poorly. We define an overseas doctors as a doctor who has trained, and probably worked, abroad who is embarking on a new healthcare career in the NHS.
Are you supporting your overseas team as much as you could? Inspired by the RCEMLearning blog, here are some questions.
This is the third in a series of Emergency Casebooks from the virtual hospital CFN General, with key learning points for staff working in an Emergency Department
This blog will serve to explore what we can do, within ED, to help ensure good patient flow, reduce overcrowding and improve patient experience.
Inequalities in health are nothing new... Whilst many things have improved with time, the COVID-19 pandemic has thrown some of the most stark differences in to light.
Bullying is something that an unacceptably high number of healthcare workers will experience. Despite priding itself in being a friendly specialty with a flattened hierarchy, those working in emergency medicine, too, report experiencing bullying.
This was originally published as part of the medical student iBook. We’ve reproduced it here with some additions as we think it’s great, and as much as this is written from a medical student perspective, it could be a new FY2 or a new nurse - or an old hand. 
A 45-year-old man develops methemoglobinemia after an incidence of eating his own faeces.
We’ve talked a lot in RCEMLearning blogs about how to recognise death in ED and how to break bad news, but we haven’t really focused on how to legally “declare” someone as dead, and complete the relevant paperwork. It is through researching updates to my trust’s policy, together with making sure our international medical graduates were aware of the UK rules, that this blog post was born.
What do we do if we are made aware of an incident? How do we investigate a serious incident and write a report? How do we share the learning?
A delayed presentation after trauma with an increasing joint swelling, what gives?