An Introduction to Human Factors and Patient Safety
Section 1: Clinical Error
9 Topics
What are Human Factors?
Understanding Clinical Error
Improving Patient Safety
Case Study Activity – Causal Factors
Elaine Bromiley Case
Swiss Cheese Model
The Shell Model
The Bow Tie Model
Key Points
Section 2: Introduction to Cognition
9 Topics
Introduction to Cognition
Attention Mechanisms
Memory Experiment
Pattern Recognition
Types of Error
High Risk Situations
Factors That Make Error More Likely
Apter’s Reversal Theory
Key Points
Section 3: Human Behaviours
11 Topics
Introduction
Communication Case Study
Communication Techniques
Communication PACE
Decision Making
Leadership & Management:
Teamwork & Co-operation: Question 1
Teamwork & Co-operation: Question 2
Teamwork & Co-operation: Question 3
Teamwork & Co-operation: Personalities
Key Points
An introduction to Human Factors and Patient Safety – Post Test
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Factors That Make Error More Likely
An Introduction to Human Factors and Patient Safety
Section 2: Introduction to Cognition
Factors That Make Error More Likely
Factors that make error more likely
Fatigue
Stress
Illness
Overload
Inexperience
Complacency
Time Pressure
BEWARE!
Hungry
Anxious or Angry
Late
Tired
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