Warning Signs

Warning signs include:

Provocative behavior

  • Shouting, loud voice
  • Angry demeanor
  • Tense posture; holding arm rails tightly, clenching fist
  • Pacing, frequent change in body position
  • Aggressive behavior; pounding walls, throwing objects, hitting or kicking

Appropriate posturing and communication skills are likely to enableyou to avoid trouble and bring about a satisfactory resolution of the situation.

Learning bite

People displaying warning signs can usually be mitigated and de-escalated by careful and thoughtful communication, conveying a sense of calm.